Privacy Policy

Last updated: February 2026

Colibri Delivers ("we", "us", "our") operates the colibridelivers.com website and the Colibri Delivers mobile application. This policy explains how we collect, use, and protect your personal information.

Information We Collect

  • Personal information you provide when creating an account: name, email address, phone number, and delivery location references (landmarks).
  • Order information: items ordered, restaurant preferences, delivery history, and order amounts.
  • Payment information processed securely through Stripe. We do not store your full credit card number — Stripe handles PCI-compliant payment processing.
  • Device and usage data: browser type, IP address, pages visited, and app usage analytics.

How We Use Your Information

  • To process and deliver your orders
  • To communicate about your orders and account
  • To improve our services and user experience
  • To provide customer support via WhatsApp and email

Data Storage & Security

Your data is stored in Google Cloud Firestore with encryption at rest and in transit. Our infrastructure is hosted on secure cloud servers.

Payment processing is handled by Stripe, which maintains PCI DSS Level 1 compliance — the highest level of certification in the payments industry.

Third-Party Services

We use the following third-party services: Google Firebase (authentication and data storage), Stripe (payment processing), Google Analytics (website analytics), and Vercel (website hosting).

Your Rights

  • Access your personal data by contacting us
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Request a copy of your data

Contact Us

For privacy questions or data requests, contact us at info@colibridelivers.com